Terms of service

Effective Date: February 12, 2025

Welcome to Demimacha.com. By accessing and using this website (Demimacha.com, Demimacha, we, us, or our), you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website or make any purchases.

These Terms of Service govern your use of the website and services provided by DEMIMACHA LLC (“Demimacha” or “we”). This includes, but is not limited to, browsing the site, making purchases, and interacting with the website.

1. Agreement to Terms

By using our website, you accept these Terms of Service and any updates or modifications. We may revise these terms from time to time, and your continued use of the website after any changes constitutes your acceptance of the updated terms.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old or have parental permission to access and use our website. If you are under 18, please do not use our services.

  • Account Information: To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

  • Prohibited Activities: You agree not to engage in the following activities on our website:

    • Using any automated system, software, or robot to access our website for commercial purposes without permission.
    • Posting or transmitting content that is fraudulent, illegal, abusive, or harmful.
    • Attempting to interfere with or disrupt the normal operation of the website or servers.

3. Product Information and Pricing

  • Product Descriptions: We make every effort to provide accurate product descriptions and images. However, we cannot guarantee that the information provided is always complete, accurate, or error-free.

  • Pricing: All prices on Demimacha.com are listed in U.S. Dollars (USD). While we strive to maintain accurate pricing, we reserve the right to correct any pricing errors, including those that may appear after an order has been placed. If an order has been placed with incorrect pricing, we will notify you before shipping, and you will have the option to cancel the order or pay the correct price.

  • Availability: Products listed on our website are subject to availability. If a product becomes out of stock after an order is placed, we will notify you and either offer a refund or an alternative product.

4. Orders and Payments

  • Order Acceptance: When you place an order with us, you are making an offer to purchase the products in your order. We will notify you via email when your order has been confirmed, and this constitutes acceptance of your order.

  • Payment: All orders must be paid in full before they are processed. We accept payments via PayPal. By making a payment, you authorize us to charge the payment method you have provided.

  • Order Cancellation: Once an order is processed and shipped, it cannot be canceled. If you need to cancel an order, please contact our customer support team as soon as possible, and we will attempt to accommodate your request if the order has not been shipped.

5. Shipping and Delivery

  • Shipping: We offer free shipping on all orders within the United States. Please refer to our Shipping Policy for detailed information about shipping times, carriers, and other shipping-related matters.

  • Delivery Times: While we aim to deliver your order in a timely manner, delivery times are estimates and may vary based on the shipping carrier, location, or unforeseen circumstances.

  • Lost or Damaged Goods: If you receive a damaged or defective item, please notify us within 7 days of receiving your order. We will either replace the item or issue a refund in accordance with our Returns & Refunds Policy.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not satisfied, please review our Returns & Refunds Policy for instructions on how to return items and request a refund.

  • Eligibility: Returns are accepted within 30 days of receiving your order, provided the item is unused, unopened, and in its original condition and packaging.

  • Refunds: Refunds will be processed to the original payment method and may take up to 5-7 business days to reflect in your account.

7. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our website, you agree to the collection and use of your data as described in the Privacy Policy.

8. Limitations of Liability

To the fullest extent permitted by law, Demimacha LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the website, your purchase of products, or your inability to use the website or its services.

Our total liability to you for any claim related to the purchase of products shall not exceed the total amount paid for the product in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Demimacha LLC, its affiliates, employees, directors, and agents from any claim, liability, loss, damage, and expense (including attorney’s fees) arising out of or related to your use of the website, your violation of these Terms of Service, or any act or omission that causes harm to others.

10. Intellectual Property

All content on Demimacha.com, including text, graphics, logos, images, and software, is the property of Demimacha LLC and is protected by U.S. and international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

11. Termination of Service

We reserve the right to suspend or terminate your access to the website at any time, without notice, for any reason, including if we believe you have violated these Terms of Service or engaged in fraudulent activities.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any disputes arising from or related to these Terms of Service will be resolved in the courts of Monroe County, Georgia.

13. Dispute Resolution

Any dispute or claim related to these Terms of Service will first be resolved through informal negotiation. If the dispute cannot be resolved informally, you agree to submit to binding arbitration under the rules of the American Arbitration Association (AAA).

14. Changes to Terms of Service

Demimacha LLC reserves the right to update or modify these Terms of Service at any time. All changes will be posted on this page with an updated “Effective Date.” Please review these terms periodically to stay informed of any changes. By continuing to use the website after changes are posted, you acknowledge your acceptance of the updated terms.

15. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

  • Email: [email protected]
  • Phone: +1 762-910-2000
  • Customer Service Hours: Monday through Sunday, 8:00 a.m. - 8:00 p.m.
  • Address:
    DEMIMACHA LLC
    2158 Juliette Rd,
    Forsyth, GA 31029, USA

By accessing and using Demimacha.com, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.